How to visit someone in jail
The Olmsted County Adult Detention Center, in Rochester, MN uses video visitation for all social visits. (All video visits are recorded and may be monitored.) Visits must be scheduled 24 hours in advance.
General Visiting Information
- Visiting is held on-site, hours listed within the visitor rules included on this page.
- Detainees (people in jail) may have one 20-minute free onsite visit per day.
- Four separate visits can be in process onsite at one designated time.
- Visitors are allowed to visit one detainee per day on-site.
- Visitors are allowed unlimited off-site visits.
- Only one (1) registered visitor is allowed during a visit. In addition, one child may be present but is to remain either close to the visitor (or on their lap). We will not permit a child to wander or be left unsupervised and if so, the visit will be ended, and the visitor may be suspended.
Read and understand the rules
If you disobey any rule, even if you did not know about the rule, you might be banned from visiting detainees (contacting anyone in jail).
Also, criminal charges might be filed against you. (You could be arrested.)
Make sure you read and understand these rules. If you need help with understanding these rules, call the Adult Detention Center at 507-328-6790.
Online
You do not have to come to the Work Release Facility to visit with a detainee. You can video call a detainee from your home computer or smart device.
Create an ICSolutions account
Use the ICSolutions Customer Portal to create an account
Download the visitation application
Visitors wishing to participate in OFFSITE visitation are required to download and test the visitation application from their Windows computer, Android or
iOS device (iPhone or iPad) before they will be able to schedule a visitation.
- Windows: The Visitor
- Android: ICS Mobile (download from Google Play store)
- iPhone or iPad: ICS Mobile (download from the Apple Store)
Sign into ICSolutions and register for visitation
Use your ICSolutions account to sign into the ICSolutions system.
Follow the instructions on the screen to register for a visitation (schedule a visit).
Test the connection before your scheduled visit
Download this app and test your computer or device before your scheduled visit. This way you will know that your equipment works before your visit (video call).
Note: Usually, if there is a problem, it is because your internet is weak or intermittent (cuts in and out). When you do your test, make sure it is the same time of the day and the same location where you will make the video call. For example, are you going to make the video call in your living room? Make sure you do your test in your living room. Is your video call scheduled for noon? Make sure you do your test at noon.
Why? Because internet speed and strength can be different at different times of the day and locations.
Start your video call
You are ready to conduct a video visit with an ADC detainee. See ICSolutions help page for instructions about starting your video call.
In-Person
Create an ICSolutions Account
Use the ICSolutions Customer Portal to create an account
Sign into ICSolutions and register for a visitation
Use your ICSolutions account to sign into the ICSolutions system.
Follow the instructions on the screen to register for a visitation (schedule a visit).
Come to the Work Release Facility
At least 10 minutes before your appointment, arrive at the Olmsted County Work Release Facility.
Bring with you:
- Your ICSolutions Confirmation Code: Your confirmation code is made up of the phone number you typed in when you registered with ICSolutions plus the 4-digit pin that you created when you registered.
- A valid picture ID.
Come to:
Work Release Facility
140 4th Street South East
Rochester, MN 55904